Return & Refund Policy

At Rarevo, we take pride in delivering high-quality clothing and handbags. If for any reason, you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Returns are accepted within 7 days of delivery.
  
  

• Items must be unused, unworn, unwashed, and in original condition.
  
  

• All tags, packaging, and labels must be intact.
  
  

• Items showing signs of wear, damage, stains, or alterations will not be accepted.
  
  

Non-Returnable Items

• Items purchased on clearance or promotional offers
  
  

• Customized or special-order items
  
  

• Accessories not suitable for hygiene reasons (if applicable)
  
  

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
  
  

• Clear photos/videos of the issue
  
  

We will arrange a replacement or refund at no additional cost.

Return Process

1. Contact us via WhatsApp / Instagram / Email with your order details.
   
   

2. Once your return request is approved, we will share return instructions.
   
   

3. The item must be shipped back within 3 -4 days of approval.
   
   

Note: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Refund Policy

• Refunds are processed after quality inspection of the returned item.
  
  

• Approved refunds will be issued within 5–7 business days.
  
  

• Refunds will be made via the original payment method or as store credit, depending on the situation.
  
  

Exchanges

• Exchanges are subject to product availability.
  
  

• Customers are responsible for shipping costs related to exchanges unless the item is defective.
  
  

Order Cancellations

• Orders can only be cancelled before dispatch.
  
  

• Once an order has been shipped, it cannot be cancelled.